Returns & Exchanges

30 Day Returns Policy:

We want to make your Goth Mall Shopping experience as easy and painless as possible! We accept returns/exchanges on all items within 30 days of purchase. 

Please email us your name and order number to begin the return or exchange process at: info@gothmall.com. We will be glad to assist you.

We have a "no questions asked" refund policy as the customer is always right!